Towed vehicle may detach from pin box
Defect Summary
Keystone rv company (keystone) is recalling certain 2025 arcadia and cougar trailers equipped with curt helux pin boxes. the pin box fasteners may have been improperly tightened.
Safety Consequence
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Corrective Action
Dealers will tighten the pin box fasteners, free of charge. owner notification letters were mailed december 10, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 24-459.
Similar Recalls
Other recalls from Keystone Rv Company or involving Trailer Hitches.
FAQ: Recall 24V899000
Your rights, the repair process, and what each field on this page means.
What is recall 24V899000?
NHTSA recall 24V899000 was issued by Keystone Rv Company on November 27, 2024. It addresses: Towed vehicle may detach from pin box. The recall affects approximately 303 vehicles, with the defect involving the Trailer Hitches component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 24V899000 or the manufacturer campaign number 24-459. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.