Head restraint instructions missing/fmvss 202
Defect Summary
Ford motor company (ford) is recalling certain 2018-2023 expedition and lincoln navigator vehicles equipped with third-row seating; and 2019-2023 f-super duty f-250, f-350, f-450, and f-550 supercab vehicles. the owner's manual does not include instructions for adjusting or removing certain head restraints. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 202, "head restraints."
Safety Consequence
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Corrective Action
Ford will mail the owner's manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. owner notification letters were mailed july 21, 2023. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23c20.
Similar Recalls
Other recalls from Ford Motor Company or involving Equipment.
FAQ: Recall 23V420000
Your rights, the repair process, and what each field on this page means.
What is recall 23V420000?
NHTSA recall 23V420000 was issued by Ford Motor Company on June 9, 2023. It addresses: Head restraint instructions missing/fmvss 202. The recall affects approximately 691,133 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 23V420000 or the manufacturer campaign number 23C20. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.