Safety Recall NHTSA · 25V850000 Reported December 9, 2025

Wheelchair restraint retractor may not lock

Daimler Trucks North America, Llc · Equipment Adaptive/mobility · 2 vehicles potentially affected

NHTSA ID
25V850000
Manufacturer Campaign
F1028
Component
Equipment Adaptive/mobility
Vehicles Affected
2
Recall Type
Vehicle
Report Received
December 9, 2025
Completion Rate
50.00

Defect Summary

Daimler trucks north america, llc (dtna) is recalling certain 2026 thomas built buses saf-t-liner c2 jouley and 2027 thomas built buses saf-t-liner c2 transit buses equipped with a qrt-deluxe or qrt-max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.

Safety Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Corrective Action

A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed february 5, 2026. Owners may contact dtna customer service at 1-800-547-0712. Dtna's number for this recall is f1028.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Trucks North America, Llc dealer and reference recall ID 25V850000 or campaign F1028.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Trucks North America, Llc or involving Equipment Adaptive/mobility.

FAQ: Recall 25V850000

Your rights, the repair process, and what each field on this page means.

What is recall 25V850000?

NHTSA recall 25V850000 was issued by Daimler Trucks North America, Llc on December 9, 2025. It addresses: Wheelchair restraint retractor may not lock. The recall affects approximately 2 vehicles, with the defect involving the Equipment Adaptive/mobility component.

How do I get this recall repaired?

Contact any authorized Daimler Trucks North America, Llc dealer and reference NHTSA recall ID 25V850000 or the manufacturer campaign number F1028. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.