Wheelchair restraint retractor may not lock
Defect Summary
Q'straint is recalling certain qrt-deluxe and qrt-max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Safety Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Corrective Action
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Dealers will be notified starting october 6, 2025. Owners may contact q'straint customer service at 1-800-987-9987.
Similar Recalls
Other recalls from Q'straint or involving Equipment Adaptive/mobility.
FAQ: Recall 25E063000
Your rights, the repair process, and what each field on this page means.
What is recall 25E063000?
NHTSA recall 25E063000 was issued by Q'straint on September 30, 2025. It addresses: Wheelchair restraint retractor may not lock. The recall affects approximately 6,200 vehicles, with the defect involving the Equipment Adaptive/mobility component.
How do I get this recall repaired?
Contact any authorized Q'straint dealer and reference NHTSA recall ID 25E063000 or the manufacturer campaign number shown above. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.