Rearview camera image may not display/fmvss 111
Defect Summary
Chrysler (fca us, llc) is recalling certain 2019-2021 ram promaster and 2019-2020 dodge journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility.
Safety Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Corrective Action
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning september 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59c.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Back Over Prevention.
FAQ: Recall 25V552000
Your rights, the repair process, and what each field on this page means.
What is recall 25V552000?
NHTSA recall 25V552000 was issued by Chrysler (fca Us, Llc) on August 26, 2025. It addresses: Rearview camera image may not display/fmvss 111. The recall affects approximately 219,577 vehicles, with the defect involving the Back Over Prevention component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 25V552000 or the manufacturer campaign number 59C. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.