Incorrect location for emergency exit label/fmvss 217
Defect Summary
Motor coach industries (mci) is recalling certain 2025 d4520, d45crtle, d45crt, j3500, and 2025-2026 j4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) number 217, "bus emergency exits and window retention and release."
Safety Consequence
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Corrective Action
Mci will install or mail labels as necessary, free of charge. Owner notification letters were mailed august 6, 2025. Owners may contact mci customer service at 1-800-241-2947.
Similar Recalls
Other recalls from Motor Coach Industries, Inc or involving Equipment.
FAQ: Recall 25V457000
Your rights, the repair process, and what each field on this page means.
What is recall 25V457000?
NHTSA recall 25V457000 was issued by Motor Coach Industries, Inc on July 8, 2025. It addresses: Incorrect location for emergency exit label/fmvss 217. The recall affects approximately 321 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 25V457000 or the manufacturer campaign number shown above. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.