Panoramic and center display failure/fmvss 111
Defect Summary
Ford motor company (ford) is recalling certain 2024 nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) numbers 111, "rear visibility," and 102, "transmission shift lever sequence, starter interlock, and transmission braking effect," as well as fmvss numbers 126, 108, 135, 138, 208, 101, and 305.
Safety Consequence
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Corrective Action
The multimedia module system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Owner notification letters were mailed july 24, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25c21.
Similar Recalls
Other recalls from Ford Motor Company or involving Electrical System.
FAQ: Recall 25V337000
Your rights, the repair process, and what each field on this page means.
What is recall 25V337000?
NHTSA recall 25V337000 was issued by Ford Motor Company on May 23, 2025. It addresses: Panoramic and center display failure/fmvss 111. The recall affects approximately 30,679 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 25V337000 or the manufacturer campaign number 25C21. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.