General Motors, Llc | NHTSA Recall #24V797000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 24V797000 by General Motors, Llc. Affecting 2020-2022 chevrolet silverado 1500, 2500, 3500, gmc sierra 1500, 2500, 3500, 2021 cadillac escalade, escalade esv, chevrolet tahoe, suburban, gmc yukon, and yukon xl vehicles equipped with diesel engines Includes 463,295 affected units, Rear Wheel Lock-Up from Transmission Valve Failure, component: POWER TRAIN, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2020-2022 chevrolet silverado 1500, 2500, 3500, gmc sierra 1500, 2500, 3500, 2021 cadillac escalade, escalade esv, chevrolet tahoe, suburban, gmc yukon, and yukon xl vehicles equipped with diesel engines
Defect Summary
General motors, llc (gm) is recalling certain 2020-2022 chevrolet silverado 1500, 2500, 3500, gmc sierra 1500, 2500, 3500, 2021 cadillac escalade, escalade esv, chevrolet tahoe, suburban, gmc yukon, and yukon xl vehicles equipped with diesel engines. the transmission control valve may fail and cause the rear wheels to lock-up.
Corrective Action
Dealers will install new transmission control module software, free of charge. gm will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. owner notification letters were mailed december 12, 2024. owners may contact gm customer service at 1-888-988-7267, cadillac customer service at 1-800-458-8006, gmc customer service at gmc 1-800-462-8782 or chevrolet customer service at 1-800-222-1020. gm's number for this recall is n242454440.