Mercedes-benz Usa, Llc | NHTSA Recall #24V688000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 24V688000 by Mercedes-benz Usa, Llc. Affecting 2024 cle 300 convertible, cle 300 coupe, cle 450 convertible, cle 450 coupe, e 350, e 450 station wagon, e 450, and amg cle 53 coupe vehicles Includes 2,025 affected units, Software May Deactivate Emergency Braking System, component: BACK OVER PREVENTION, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2024 cle 300 convertible, cle 300 coupe, cle 450 convertible, cle 450 coupe, e 350, e 450 station wagon, e 450, and amg cle 53 coupe vehicles
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2024 cle 300 convertible, cle 300 coupe, cle 450 convertible, cle 450 coupe, e 350, e 450 station wagon, e 450, and amg cle 53 coupe vehicles. a software error in the mbux multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Corrective Action
Dealers will update the mbux multimedia system software and parking control unit settings, free of charge. owner notification letters were mailed november 1, 2024. This is a phased recall, phase 1 owner letters will be mailed november 12, 2024, november 1, 2024, and january 14, 2025. owners may contact mbusa customer service at 1-800-367-6372.