Chrysler (fca Us, Llc) | NHTSA Recall #24V536000

Vehicle safety recall details from the Department of Transportation.

Description

Detailed recall information for NHTSA ID 24V536000 by Chrysler (fca Us, Llc). Affecting 2017-2018 pacifica plug-in hybrid electric (phev) vehicles that received a software update remedy under nhtsa recall number 22v-077 Includes 15,910 affected units, Vehicle Fire When Parked, component: HYBRID PROPULSION SYSTEM, and more from the Department of Transportation.

Vehicle Make / Model

makesAndModels

2017-2018 pacifica plug-in hybrid electric (phev) vehicles that received a software update remedy under nhtsa recall number 22v-077

Defect Summary

Chrysler (fca us, llc) is recalling certain 2017-2018 pacifica plug-in hybrid electric (phev) vehicles that received a software update remedy under nhtsa recall number 22v-077. the battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.

Corrective Action

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. dealers will update the high voltage battery pack control module (bpcm) software. in addition, dealers will inspect and if necessary, replace the battery pack assembly. repairs will be performed free of charge. interim notification letters, notifying owners of the safety risk, were mailed august 1, 2024. owner notification letters were mailed december 12, 2024. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is 73b. vehicles previously repaired under recall 22v-077 will need to have the new remedy completed.

Recall Overview

NHTSA ID: 24V536000
Report Received Date: 2024-07-18T00:00:00
Subject: Vehicle fire when parked
Component: Hybrid Propulsion System
Potentially Affected Units: 15,910

Details

MFR Campaign Number: 73B
Recall Type: Vehicle
Defect Summary: Chrysler (fca us, llc) is recalling certain 2017-2018 pacifica plug-in hybrid electric (phev) vehicles that received a software update remedy under nhtsa recall number 22v-077. the battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.
Consequence Summary: A vehicle fire increases the risk of injury.
Corrective Action: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. dealers will update the high voltage battery pack control module (bpcm) software. in addition, dealers will inspect and if necessary, replace the battery pack assembly. repairs will be performed free of charge. interim notification letters, notifying owners of the safety risk, were mailed august 1, 2024. owner notification letters were mailed december 12, 2024. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is 73b. vehicles previously repaired under recall 22v-077 will need to have the new remedy completed.

Safety Information

Fire Risk When Parked: Yes
Do Not Drive: No
Completion Rate: 8.54

Metadata

SID: row-7h9g.9m9g_j7wv
NHTSA ID: 24V536000
Position: N/A
Created At: 1742808662
Created Meta: N/A
Updated At: 1742808662
Updated Meta: N/A
Meta: { }
Recall Link: