Safety Recall NHTSA · 24V344000 Reported May 15, 2024

Instrument panel display malfunction/fmvss 101

Volkswagen Group Of America, Inc. · Back Over Prevention · 79,965 vehicles potentially affected

NHTSA ID
24V344000
Manufacturer Campaign
919A
Component
Back Over Prevention
Vehicles Affected
79,965
Recall Type
Vehicle
Report Received
May 15, 2024
Completion Rate
89.38

Defect Summary

Volkswagen group of america, inc. (vw) is recalling certain 2021-2023 id.4 vehicles. due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. this can result in loss of speedometer information or loss of rearview camera image. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 101, "control and displays" and 111, "rear visibility."

Safety Consequence

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Corrective Action

Dealers will update the vehicle software, free of charge. owner notification letters were mailed on december 20, 2024. owners may contact vw customer service at 1-800-893-5298. vw's number for this recall is 919a.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 24V344000 or campaign 919A.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volkswagen Group Of America, Inc. or involving Back Over Prevention.

FAQ: Recall 24V344000

Your rights, the repair process, and what each field on this page means.

What is recall 24V344000?

NHTSA recall 24V344000 was issued by Volkswagen Group Of America, Inc. on May 15, 2024. It addresses: Instrument panel display malfunction/fmvss 101. The recall affects approximately 79,965 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 24V344000 or the manufacturer campaign number 919A. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.