Safety Recall NHTSA · 24V188000 Reported March 8, 2024

Rearview camera image may not display/fmvss 111

Ford Motor Company · Back Over Prevention · 1,988 vehicles potentially affected

NHTSA ID
24V188000
Manufacturer Campaign
20C19
Manufacturer
Component
Back Over Prevention
Vehicles Affected
1,988
Recall Type
Vehicle
Report Received
March 8, 2024
Completion Rate
62.22

Defect Summary

Ford motor company (ford) is recalling certain 2020 explorer vehicles. due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."

Safety Consequence

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Corrective Action

Dealers will replace the rearview camera, free of charge. owner notification letters were mailed april 4, 2024. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20c19. this recall is an expansion of nhtsa recall numbers 20v-575 and 22v-252.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 24V188000 or campaign 20C19.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Back Over Prevention.

FAQ: Recall 24V188000

Your rights, the repair process, and what each field on this page means.

What is recall 24V188000?

NHTSA recall 24V188000 was issued by Ford Motor Company on March 8, 2024. It addresses: Rearview camera image may not display/fmvss 111. The recall affects approximately 1,988 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 24V188000 or the manufacturer campaign number 20C19. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.