Safety Recall NHTSA · 23V549000 Reported August 3, 2023

Steering gear shaft may fracture

General Motors, Llc · N/A · 3,893 vehicles potentially affected

NHTSA ID
23V549000
Manufacturer Campaign
N232414720
Manufacturer
Component
N/A
Vehicles Affected
3,893
Recall Type
Vehicle
Report Received
August 3, 2023
Completion Rate
93.24

Defect Summary

General motors, llc (gm) is recalling certain 2024 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles. the steering gear shaft may fracture and disconnect from the steering arm.

Safety Consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Corrective Action

Dealers will inspect and replace the steering gear, if necessary, free of charge. owner notification letters were mailed september 22, 2023. owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. gm's number for this recall is n232414720.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 23V549000 or campaign N232414720.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from General Motors, Llc or involving N/A.

FAQ: Recall 23V549000

Your rights, the repair process, and what each field on this page means.

What is recall 23V549000?

NHTSA recall 23V549000 was issued by General Motors, Llc on August 3, 2023. It addresses: Steering gear shaft may fracture. The recall affects approximately 3,893 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 23V549000 or the manufacturer campaign number N232414720. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.