Daimler Vans Usa, Llc | NHTSA Recall #21V411000

Vehicle safety recall details from the Department of Transportation.

Description

Detailed recall information for NHTSA ID 21V411000 by Daimler Vans Usa, Llc. Affecting 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles Includes 33,437 affected units, MBUX System Software Malfunction, component: BACK OVER PREVENTION, and more from the Department of Transportation.

Vehicle Make / Model

makesAndModels

2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. the mbux multimedia system software may cause the display to remain black, or reboot after startup. this could result in the rearview camera image not displaying properly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."

Corrective Action

The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. dvusa issued owners an interim notification on july 23, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3uxpobox.

Recall Overview

NHTSA ID: 21V411000
Manufacturer: Daimler Vans Usa, Llc
Report Received Date: 2021-06-02T00:00:00
Subject: Mbux system software malfunction
Component: Back Over Prevention
Potentially Affected Units: 33,437

Details

MFR Campaign Number: VS3UXPOBOX
Recall Type: Vehicle
Defect Summary: Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. the mbux multimedia system software may cause the display to remain black, or reboot after startup. this could result in the rearview camera image not displaying properly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Consequence Summary: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Corrective Action: The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. dvusa issued owners an interim notification on july 23, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3uxpobox.

Safety Information

Fire Risk When Parked: No
Do Not Drive: No
Completion Rate: 90.66

Metadata

SID: row-24rk~gc28.us8e
NHTSA ID: 21V411000
Position: N/A
Created At: 1742808662
Created Meta: N/A
Updated At: 1742808662
Updated Meta: N/A
Meta: { }
Recall Link: