Mercedes-benz Usa, Llc | NHTSA Recall #21V354000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 21V354000 by Mercedes-benz Usa, Llc. Affecting 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles Includes 343,191 affected units, Rearview Camera Image May Not Display/FMVSS 111, component: BACK OVER PREVENTION, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles. please refer to mbusa's recall report for specific vehicle model details. the mbux multimedia system software may cause the display to remain black, or reboot after startup. this could result in the rearview camera image not displaying properly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. owner notification letters were mailed beginning june 28, 2021. owners may contact mbusa customer service at 1-800-367-6373. mbusa's number for this recall is 2021050012.