Daimler Vans Usa, Llc | NHTSA Recall #21V055000

Vehicle safety recall details from the Department of Transportation.

Description

Detailed recall information for NHTSA ID 21V055000 by Daimler Vans Usa, Llc. Affecting 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles Includes 84,345 affected units, Inaccurate Vehicle Location for Emergency Services, component: ELECTRICAL SYSTEM, and more from the Department of Transportation.

Vehicle Make / Model

makesAndModels

2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. the software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Corrective Action

Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. the recall began on may 5, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vsxhermpos.

Recall Overview

NHTSA ID: 21V055000
Manufacturer: Daimler Vans Usa, Llc
Report Received Date: 2021-02-05T00:00:00
Subject: Inaccurate vehicle location for emergency services
Component: Electrical System
Potentially Affected Units: 84,345

Details

MFR Campaign Number: VSXHERMPOS
Recall Type: Vehicle
Defect Summary: Daimler vans usa, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. the software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Consequence Summary: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. the recall began on may 5, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vsxhermpos.

Safety Information

Fire Risk When Parked: No
Do Not Drive: No
Completion Rate: 96.86

Metadata

SID: row-rhcg-n542.zmt7
NHTSA ID: 21V055000
Position: N/A
Created At: 1742808662
Created Meta: N/A
Updated At: 1742808662
Updated Meta: N/A
Meta: { }
Recall Link: