Safety Recall NHTSA · 20V788000 Reported December 17, 2020

Motor mount fasteners may loosen over time

Ford Motor Company · N/A · 1,405 vehicles potentially affected

NHTSA ID
20V788000
Manufacturer Campaign
20S72
Manufacturer
Component
N/A
Vehicles Affected
1,405
Recall Type
Vehicle
Report Received
December 17, 2020
Completion Rate
92.03

Defect Summary

Ford motor company (ford) is recalling certain 2020-2021 explorer and lincoln aviator vehicles. the right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Safety Consequence

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. the recall began february 3, 2021. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20s72.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 20V788000 or campaign 20S72.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving N/A.

FAQ: Recall 20V788000

Your rights, the repair process, and what each field on this page means.

What is recall 20V788000?

NHTSA recall 20V788000 was issued by Ford Motor Company on December 17, 2020. It addresses: Motor mount fasteners may loosen over time. The recall affects approximately 1,405 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 20V788000 or the manufacturer campaign number 20S72. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.