Safety Recall NHTSA · 20V505000 Reported August 26, 2020

Front seat backrest frame not welded properly

Volkswagen Group Of America, Inc. · N/A · 5,376 vehicles potentially affected

NHTSA ID
20V505000
Manufacturer Campaign
72L1, 72K8, 72K9
Component
N/A
Vehicles Affected
5,376
Recall Type
Vehicle
Report Received
August 26, 2020
Completion Rate
98.16

Defect Summary

Volkswagen group of america, inc. (volkswagen ) is recalling certain 2020 volkswagen atlas cross sport, jetta, jetta gli and tiguan and audi q5 and sq5 and 2021 volkswagen atlas vehicles. parts of the front seat frame and backrest adjuster may not have been welded properly.

Safety Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. the recall began september 11, 2020. volkswagen owners may contact their customer service at 1-888-241-2289. audi owners may contact their customer service at 1-800-893-5298. volkswagen's numbers for this recall are 72l1, 72k8, and 72k9.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 20V505000 or campaign 72L1, 72K8, 72K9.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 20V505000

Your rights, the repair process, and what each field on this page means.

What is recall 20V505000?

NHTSA recall 20V505000 was issued by Volkswagen Group Of America, Inc. on August 26, 2020. It addresses: Front seat backrest frame not welded properly. The recall affects approximately 5,376 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 20V505000 or the manufacturer campaign number 72L1, 72K8, 72K9. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.