Safety Recall NHTSA · 20V298000 Reported May 22, 2020

Incorrect replacement passenger air bag installed

Mercedes-benz Usa, Llc · Air Bags · 640 vehicles potentially affected

NHTSA ID
20V298000
Manufacturer Campaign
2020060011
Component
Air Bags
Vehicles Affected
640
Recall Type
Vehicle
Report Received
May 22, 2020
Completion Rate
88.44

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain 2012 c250, c250 coupe, c300, c350, c350 coupe, c63 amg, and c63 amg coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. an incorrect replacement front passenger air bag may have been installed.

Safety Consequence

An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Corrective Action

Mbusa will notify owners, and dealers will replace the passenger air bag module, free of charge. the recall began july 10, 2020. owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020060011.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 20V298000 or campaign 2020060011.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Air Bags.

FAQ: Recall 20V298000

Your rights, the repair process, and what each field on this page means.

What is recall 20V298000?

NHTSA recall 20V298000 was issued by Mercedes-benz Usa, Llc on May 22, 2020. It addresses: Incorrect replacement passenger air bag installed. The recall affects approximately 640 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 20V298000 or the manufacturer campaign number 2020060011. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.