Safety Recall NHTSA · 20V254000 Reported May 7, 2020

Loss of electric power steering assist

Q: What is recall 20V254000?

NHTSA recall 20V254000 was issued by General Motors, Llc on May 7, 2020. It addresses: Loss of electric power steering assist. The recall affects approximately 2,281 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

General Motors, Llc · N/A · 2,281 vehicles potentially affected

NHTSA ID

20V254000

Manufacturer Campaign

N192285350

Manufacturer

General Motors, Llc

Component

N/A

Vehicles Affected

2,281

Recall Type

Vehicle

Report Received

May 7, 2020

Completion Rate

85.19

Defect Summary

General motors llc (gm) is recalling certain 2015-2016 chevrolet caprice police pursuit vehicles (ppv) and ss vehicles. corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Safety Consequence

A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Corrective Action

Gm will notify owners, and dealers will replace the steering gear assembly, free of charge. the recall began may 26, 2020. owners may contact chevrolet customer service at 1-800-222-1020. gm's number for this recall is n192285350.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized General Motors, Llc dealer and reference recall ID 20V254000 or campaign N192285350.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 20V254000

Your rights, the repair process, and what each field on this page means.

What is recall 20V254000?

NHTSA recall 20V254000 was issued by General Motors, Llc on May 7, 2020. It addresses: Loss of electric power steering assist. The recall affects approximately 2,281 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 20V254000 or the manufacturer campaign number N192285350. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.