Safety Recall NHTSA · 19V763000 Reported October 25, 2019

Cooktop burner flames may invert

Keystone Rv Company · Equipment · 157 vehicles potentially affected

NHTSA ID
19V763000
Manufacturer Campaign
19-362
Manufacturer
Component
Equipment
Vehicles Affected
157
Recall Type
Vehicle
Report Received
October 25, 2019
Completion Rate
62.03

Defect Summary

Keystone rv company (keystone) is recalling certain 2019-2020 crossroads sunset trailers, model 242bh. the interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. as a result, during furnace operation, the interior range cooktop burner flame may invert.

Safety Consequence

If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Corrective Action

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. the recall began november 18, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-362.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Keystone Rv Company dealer and reference recall ID 19V763000 or campaign 19-362.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Keystone Rv Company or involving Equipment.

FAQ: Recall 19V763000

Your rights, the repair process, and what each field on this page means.

What is recall 19V763000?

NHTSA recall 19V763000 was issued by Keystone Rv Company on October 25, 2019. It addresses: Cooktop burner flames may invert. The recall affects approximately 157 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 19V763000 or the manufacturer campaign number 19-362. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.