Steering coupling may not have been locked
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling one 2018 mercedes-benz e400 coupe and one c300 4matic coupe. the steering coupling may not have been correctly locked during manufacturing.
Safety Consequence
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. the recall began january 18, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018120010.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving N/A.
FAQ: Recall 18V872000
Your rights, the repair process, and what each field on this page means.
What is recall 18V872000?
NHTSA recall 18V872000 was issued by Mercedes-benz Usa, Llc on December 7, 2018. It addresses: Steering coupling may not have been locked. The recall affects approximately 2 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 18V872000 or the manufacturer campaign number 2018120010. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.