Safety Recall NHTSA · 17V701000 Reported November 7, 2017

Incorrect floor mat retention bracket

Subaru Of America, Inc. · N/A · 2,367 vehicles potentially affected

NHTSA ID
17V701000
Manufacturer Campaign
WTR-77
Manufacturer
Subaru Of America, Inc.
Component
N/A
Vehicles Affected
2,367
Recall Type
Vehicle
Report Received
November 7, 2017
Completion Rate
90.62

Defect Summary

Subaru of america, inc. (subaru) is recalling certain 2018 crosstrek vehicles. these vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

Safety Consequence

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Corrective Action

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. the recall began november 14, 2017. owners may contact subaru customer service at 1-800-782-2783. subaru's number for this recall is wtr-77.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Subaru Of America, Inc. dealer and reference recall ID 17V701000 or campaign WTR-77.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 17V701000

Your rights, the repair process, and what each field on this page means.

What is recall 17V701000?

NHTSA recall 17V701000 was issued by Subaru Of America, Inc. on November 7, 2017. It addresses: Incorrect floor mat retention bracket. The recall affects approximately 2,367 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Subaru Of America, Inc. dealer and reference NHTSA recall ID 17V701000 or the manufacturer campaign number WTR-77. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.