Safety Recall NHTSA · 16V202000 Reported April 11, 2016

Water intrusion of the communication connector

Chrysler (fca Us, Llc) · N/A · 23,930 vehicles potentially affected

NHTSA ID
16V202000
Manufacturer Campaign
S24
Manufacturer
Chrysler (fca Us, Llc)
Component
N/A
Vehicles Affected
23,930
Recall Type
Vehicle
Report Received
April 11, 2016
Completion Rate
84.51

Defect Summary

Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016. a low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Safety Consequence

An unintended shift into neutral will prevent the vehicle from being moved. additionally, if the driver turns off the engine, the driver will be unable to restart the engine. both scenarios can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. the recall began on june 3, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s24.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 16V202000 or campaign S24.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 16V202000

Your rights, the repair process, and what each field on this page means.

What is recall 16V202000?

NHTSA recall 16V202000 was issued by Chrysler (fca Us, Llc) on April 11, 2016. It addresses: Water intrusion of the communication connector. The recall affects approximately 23,930 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 16V202000 or the manufacturer campaign number S24. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.