Wheelchair lift - platform cracking
Defect Summary
New england wheels (new england) is recalling certain model year 2006-2014 e-250, and e-350 vehicles modified by new england to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the platform side plate of the affected wheelchair lifts may crack.
Safety Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. when the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Corrective Action
New england will notify owners to take vehicles to a ricon dealer or service center who will install supplemental platform support bumpers. any platform that has already started cracking will be replaced, free of charge. the recall began on november 17, 2014. owners may contact new england customer service at 1-800-886-9247 or ricon customer service at 1-800-322-2884. new england's number for this recall is 14e-041.
Similar Recalls
Other recalls from Frontrunner Bus Group, Inc. or involving N/A.
FAQ: Recall 14V617000
Your rights, the repair process, and what each field on this page means.
What is recall 14V617000?
NHTSA recall 14V617000 was issued by Frontrunner Bus Group, Inc. on October 3, 2014. It addresses: Wheelchair lift - platform cracking. The recall affects approximately 286 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Frontrunner Bus Group, Inc. dealer and reference NHTSA recall ID 14V617000 or the manufacturer campaign number 14E-041. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.