Safety Recall NHTSA · 13V303000 Reported July 10, 2013

Energy absorber between the headliner/fmvss 201

Ford Motor Company · N/A · 33,021 vehicles potentially affected

NHTSA ID
13V303000
Manufacturer Campaign
13C02
Manufacturer
Component
N/A
Vehicles Affected
33,021
Recall Type
Vehicle
Report Received
July 10, 2013

Defect Summary

Ford motor company is recalling certain model year 2013 c-max hybrid vehicles, without panoramic roofs, that were manufactured january 19, 2012, through june 25, 2013. during vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. thus, these vehicles fail to conform to federal motor vehicle safety standard no. 201, "occupant protection in interior impact."

Safety Consequence

In the event of a crash, an occupant could be at an increased risk of an injury.

Corrective Action

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. the recall began on august 5, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c02.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 13V303000 or campaign 13C02.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving N/A.

FAQ: Recall 13V303000

Your rights, the repair process, and what each field on this page means.

What is recall 13V303000?

NHTSA recall 13V303000 was issued by Ford Motor Company on July 10, 2013. It addresses: Energy absorber between the headliner/fmvss 201. The recall affects approximately 33,021 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 13V303000 or the manufacturer campaign number 13C02. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.