Samsung Electronics Co., Ltd | NHTSA Recall #04E031000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 04E031000 by Samsung Electronics Co., Ltd. Includes 117,157 affected units, SAMSUNG/MICROWAVE OVENS, component: EQUIPMENT, and more from the Department of Transportation.
Defect Summary
Samsung microwave ovens installed in recreational vehicles for microwave cooking, models mr1031wb, mr1032bb, mr1033sb, mr1352bb, and mr1351wb, manufactured may 1, 2000, through september 30, 2003. these units were produced with a defective membrane panel.
Corrective Action
Samsung will notify its customers and repair the panel free of charge. in the meantime, comsumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owner notification began september 18, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung service division headquarters at 800-932-3837.