Keystone/samsung/microwave
Defect Summary
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. this may cause the oven to activate without pressing any key pads.
Safety Consequence
An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire.
Corrective Action
Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100.
Similar Recalls
Other recalls from Keystone Rv Company or involving Equipment.
FAQ: Recall 03V463000
Your rights, the repair process, and what each field on this page means.
What is recall 03V463000?
NHTSA recall 03V463000 was issued by Keystone Rv Company on November 12, 2003. It addresses: Keystone/samsung/microwave. The recall affects approximately 3,641 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 03V463000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.