Missing pedestrian warning sound
Defect Summary
Ford motor company (ford) is recalling certain 2024-2026 lincoln nautilus hybrid and 2025 explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Safety Consequence
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Corrective Action
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Owner notification letters were mailed november 5, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25sa2. Vehicle identification numbers (vins) involved in this recall became searchable on nhtsa.gov on october 10, 2025.
Similar Recalls
Other recalls from Ford Motor Company or involving Back Over Prevention.
FAQ: Recall 25V691000
Your rights, the repair process, and what each field on this page means.
What is recall 25V691000?
NHTSA recall 25V691000 was issued by Ford Motor Company on October 10, 2025. It addresses: Missing pedestrian warning sound. The recall affects approximately 43,438 vehicles, with the defect involving the Back Over Prevention component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 25V691000 or the manufacturer campaign number 25SA2. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.