Power operated tailgate may drop suddenly
Defect Summary
Volvo car usa, llc (volvo) is recalling certain 2025 ex90 vehicles. A spindle nut may detach from the power operated tailgate (pot) drive units, causing the tailgate to suddenly drop.
Safety Consequence
A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Corrective Action
Owners are advised not to use the pot function until the repair is completed. Dealers will replace both pot drive units. Owner letters were mailed november 24, 2025. Owners may contact volvo's customer service at 1-800-458-1552. Volvo's number for this recall is r10342. Vehicle identification numbers (vins) involved in this recall will be searchable on nhtsa.gov beginning october 7, 2025.
Similar Recalls
Other recalls from Volvo Car Usa, Llc or involving Structure.
FAQ: Recall 25V654000
Your rights, the repair process, and what each field on this page means.
What is recall 25V654000?
NHTSA recall 25V654000 was issued by Volvo Car Usa, Llc on September 30, 2025. It addresses: Power operated tailgate may drop suddenly. The recall affects approximately 1,119 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Volvo Car Usa, Llc dealer and reference NHTSA recall ID 25V654000 or the manufacturer campaign number R10342. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.