Damaged seat belt retractor
Defect Summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2025 gti, golf r, audi a5, a6 sportback e-tron, s5, s6 sportback e-tron, 2026 q4 sportback e-tron, and q4 e-tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Safety Consequence
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Corrective Action
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed october 30, 2025, and october 31, 2025. Owners may contact audi at 1-800-253-2834 or volkswagen at 1-800-893-5298. Audi's number for this recall is 69um; volkswagen’s number for this recall is 694t. Vehicle identification numbers (vins) involved in this recall will be searchable on nhtsa.gov beginning september 26, 2025.
Similar Recalls
Other recalls from Volkswagen Group Of America, Inc. or involving Seat Belts.
FAQ: Recall 25V638000
Your rights, the repair process, and what each field on this page means.
What is recall 25V638000?
NHTSA recall 25V638000 was issued by Volkswagen Group Of America, Inc. on September 24, 2025. It addresses: Damaged seat belt retractor. The recall affects approximately 1,042 vehicles, with the defect involving the Seat Belts component.
How do I get this recall repaired?
Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 25V638000 or the manufacturer campaign number 694T 69UM. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.