Safety Recall NHTSA · 25V567000 Reported August 29, 2025

High voltage battery may overheat and cause fire

Motor Coach Industries, Inc · Electrical System · 59 vehicles potentially affected

NHTSA ID
25V567000
Manufacturer
Motor Coach Industries, Inc
Component
Electrical System
Vehicles Affected
59
Recall Type
Vehicle
Report Received
August 29, 2025
Completion Rate
89.83

Defect Summary

Motor coach industries (mci) is recalling certain 2020-2021 j4500e, 2021 d45crtele, 2023 j4500e, 2023-2024 d45crtele, 2024 d45crte, and 2025 j4500e buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Safety Consequence

A battery module that overheats increases the risk of a fire.

Corrective Action

Mci will inspect and replace the battery module as necessary. Mci will also update the bms software. Owner notification letters were mailed october 6, 2025. owners may contact mci customer service at 1-800-241-2947.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Motor Coach Industries, Inc dealer and reference recall ID 25V567000 .
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 25V567000

Your rights, the repair process, and what each field on this page means.

What is recall 25V567000?

NHTSA recall 25V567000 was issued by Motor Coach Industries, Inc on August 29, 2025. It addresses: High voltage battery may overheat and cause fire. The recall affects approximately 59 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 25V567000 or the manufacturer campaign number shown above. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.