Insufficient number of emergency exits/fmvss 217
Defect Summary
New flyer of america, inc. (new flyer) is recalling certain 2012-2025 xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 217, "bus emergency exits and window retention and release."
Safety Consequence
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Corrective Action
New flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed october 8, 2025. Owners may contact new flyer's customer service at 1-800-241-2947.
Similar Recalls
Other recalls from New Flyer Of America, Inc. or involving Structure.
FAQ: Recall 25V542000
Your rights, the repair process, and what each field on this page means.
What is recall 25V542000?
NHTSA recall 25V542000 was issued by New Flyer Of America, Inc. on August 22, 2025. It addresses: Insufficient number of emergency exits/fmvss 217. The recall affects approximately 2,354 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized New Flyer Of America, Inc. dealer and reference NHTSA recall ID 25V542000 or the manufacturer campaign number shown above. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.