Head restraints may not lock/fmvss 202
Defect Summary
Chrysler (fca us, llc) is recalling certain 2023-2024 jeep grand cherokee and jeep grand cherokee l vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 202, "head restraints."
Safety Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Corrective Action
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed september 5, 2025. Owners may contact fca us llc customer service at 1-800-853-1403. fca us, llc's number for this recall is 20c.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Seats.
FAQ: Recall 25V472000
Your rights, the repair process, and what each field on this page means.
What is recall 25V472000?
NHTSA recall 25V472000 was issued by Chrysler (fca Us, Llc) on July 17, 2025. It addresses: Head restraints may not lock/fmvss 202. The recall affects approximately 121,398 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 25V472000 or the manufacturer campaign number 20C. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.