Emergency exit windows difficult to open/fvmss 217
Defect Summary
Prevost car (us) inc. (prevost) is recalling certain 2025 prevost h3-45 and x3-45 motorcoaches. the release mechanism on the emergency exit windows may be difficult to open in an emergency situation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 217, "bus emergency exits and window retention and release."
Safety Consequence
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Corrective Action
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. owner notification letters were mailed august 28, 2025. Owners may contact prevost's customer service at 1-866-870-2046. prevost's number for this recall is sr25-10.
Similar Recalls
Other recalls from Prevost Car (us) Inc. or involving Structure.
FAQ: Recall 25V243000
Your rights, the repair process, and what each field on this page means.
What is recall 25V243000?
NHTSA recall 25V243000 was issued by Prevost Car (us) Inc. on April 14, 2025. It addresses: Emergency exit windows difficult to open/fvmss 217. The recall affects approximately 15 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 25V243000 or the manufacturer campaign number SR25-10. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.