Software error may cause loss of drive power
Defect Summary
Ford motor company (ford) is recalling certain 2025 explorer vehicles. the powertrain control module (pcm) may reset while driving, which can damage the park system or cause an engine stall.
Safety Consequence
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. an engine stall while driving can result in a sudden loss of drive power. either of these scenarios can increase the risk of a crash.
Corrective Action
Dealers will update the powertrain control module software, free of charge. owner notification letters were mailed june 6, 2025. Owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 25s35.
Similar Recalls
Other recalls from Ford Motor Company or involving Power Train.
FAQ: Recall 25V239000
Your rights, the repair process, and what each field on this page means.
What is recall 25V239000?
NHTSA recall 25V239000 was issued by Ford Motor Company on April 11, 2025. It addresses: Software error may cause loss of drive power. The recall affects approximately 24,655 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 25V239000 or the manufacturer campaign number 25S35. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.