High voltage battery water damage may cause fire
Defect Summary
Ford motor company (ford) is recalling certain 2024-2025 e-transit chassis cab vehicles. the tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.
Safety Consequence
Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.
Corrective Action
Owners are advised to park outside and away from structures until the recall repair is complete. dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. owner notification letters were mailed may 15, 2025. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 25s36.
Similar Recalls
Other recalls from Ford Motor Company or involving Electrical System.
FAQ: Recall 25V238000
Your rights, the repair process, and what each field on this page means.
What is recall 25V238000?
NHTSA recall 25V238000 was issued by Ford Motor Company on April 11, 2025. It addresses: High voltage battery water damage may cause fire. The recall affects approximately 457 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 25V238000 or the manufacturer campaign number 25S36. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
Why is this recall flagged for fire risk?
This recall has been classified as having a fire risk when parked. NHTSA generally advises affected owners to park outside, away from structures and other vehicles, until the defect is repaired.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.