Safety Recall NHTSA · 25E044000 Reported July 17, 2025

Head restraints may not lock

Q: What is recall 25E044000?

NHTSA recall 25E044000 was issued by Chrysler (fca Us, Llc) on July 17, 2025. It addresses: Head restraints may not lock. The recall affects approximately 764 vehicles , with the defect involving the Seats component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Chrysler (fca Us, Llc) · Seats · 764 vehicles potentially affected

NHTSA ID

25E044000

Manufacturer Campaign

21C

Manufacturer

Chrysler (fca Us, Llc)

Component

Seats

Vehicles Affected

764

Recall Type

Equipment

Report Received

July 17, 2025

Completion Rate

0.00

Defect Summary

Chrysler (fca us, llc) is recalling certain mopar second-row head restraints. Please refer to fca us, llc's recall report for specific model numbers. The head restraints may not lock in the upright position.

Safety Consequence

A head restraint that does not lock can result in an increased risk of injury to the seat occupant during a crash.

Corrective Action

Dealers will inspect and replace the head restraint, as necessary, free of charge. If the head restraint is not installed in a vehicle, dealers will repurchase it. Owner notification letters were mailed september 5, 2025. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 21c.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 25E044000 or campaign 21C.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 25E044000

Your rights, the repair process, and what each field on this page means.

What is recall 25E044000?

NHTSA recall 25E044000 was issued by Chrysler (fca Us, Llc) on July 17, 2025. It addresses: Head restraints may not lock. The recall affects approximately 764 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 25E044000 or the manufacturer campaign number 21C. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.