No alarm when emergency exit is opened/fmvss 217
Defect Summary
Daimler trucks north america, llc (dtna) is recalling certain 2023-2025 thomas built buses saf-t-liner c2 and 2024-2025 thomas built buses saf-t-liner c2 jouley school buses. the audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 217, "bus emergency exits and window retention and release."
Safety Consequence
An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
Corrective Action
Dealers will update the emergency sound software, free of charge. owner notification letters were mailed august 22, 2024. owners may contact dtna customer service at 1-800-547-0712. dtna's number for this recall is f1004.
Similar Recalls
Other recalls from Daimler Trucks North America, Llc or involving Structure.
FAQ: Recall 24V478000
Your rights, the repair process, and what each field on this page means.
What is recall 24V478000?
NHTSA recall 24V478000 was issued by Daimler Trucks North America, Llc on June 26, 2024. It addresses: No alarm when emergency exit is opened/fmvss 217. The recall affects approximately 162 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Daimler Trucks North America, Llc dealer and reference NHTSA recall ID 24V478000 or the manufacturer campaign number F1004. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.