Software error may cause loss of drive power
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2022-2023 eqs 450, amg eqs, eqs 580, and 2023 amg eqe vehicles. a software error in the electric drivetrain may cause a loss of drive power.
Safety Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will update the electric drivetrain software, free of charge. owner notifications were mailed beginning july 19, 2023. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2023060009.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 23V405000
Your rights, the repair process, and what each field on this page means.
What is recall 23V405000?
NHTSA recall 23V405000 was issued by Mercedes-benz Usa, Llc on June 5, 2023. It addresses: Software error may cause loss of drive power. The recall affects approximately 8,281 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V405000 or the manufacturer campaign number 2023060009. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.