Safety Recall NHTSA · 23V302000 Reported April 27, 2023

Loss of drive power from damaged ptu

Chrysler (fca Us, Llc) · Power Train · 25,980 vehicles potentially affected

NHTSA ID
23V302000
Manufacturer Campaign
45A
Component
Power Train
Vehicles Affected
25,980
Recall Type
Vehicle
Report Received
April 27, 2023
Completion Rate
69.94

Defect Summary

Chrysler (fca us, llc) is recalling certain 2016-2017 jeep cherokee vehicles. the power transfer unit (ptu) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Safety Consequence

A loss of drive power can increase the risk of a crash. a loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Corrective Action

Fca us llc will notify owners, and dealers will perform a software update, free of charge. owner notification letters were mailed may 11, 2023. owners may contact fca usa llc customer service at 1-800-853-1403. fca's number for this recall is 45a. this recall expands previous recall number 20v-343.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 23V302000 or campaign 45A.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Chrysler (fca Us, Llc) or involving Power Train.

FAQ: Recall 23V302000

Your rights, the repair process, and what each field on this page means.

What is recall 23V302000?

NHTSA recall 23V302000 was issued by Chrysler (fca Us, Llc) on April 27, 2023. It addresses: Loss of drive power from damaged ptu. The recall affects approximately 25,980 vehicles, with the defect involving the Power Train component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 23V302000 or the manufacturer campaign number 45A. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.