Incorrect door latch installed
Defect Summary
Nissan north america, inc. (nissan) is recalling certain 2023 infiniti qx55 and 2022 infiniti qx50 vehicles. the incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Safety Consequence
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Corrective Action
Dealers will replace the front right-side passenger door lock assembly, free of charge. owner notification letters are expected to be mailed may 14, 2023. owners may contact nissan's customer service at 1-800-867-7669. nissan's number for this recall is pc962.
Similar Recalls
Other recalls from Nissan North America, Inc. or involving Latches/locks/linkages.
FAQ: Recall 23V187000
Your rights, the repair process, and what each field on this page means.
What is recall 23V187000?
NHTSA recall 23V187000 was issued by Nissan North America, Inc. on March 20, 2023. It addresses: Incorrect door latch installed. The recall affects approximately 48 vehicles, with the defect involving the Latches/locks/linkages component.
How do I get this recall repaired?
Contact any authorized Nissan North America, Inc. dealer and reference NHTSA recall ID 23V187000 or the manufacturer campaign number PC962. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.