Software error may deactivate control panel
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2022 eqs 450 and eqs 580 vehicles. a software error may cause the overhead control panel to become permanently deactivated.
Safety Consequence
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Corrective Action
Dealers will update the overhead control panel software, free of charge. all vehicles have been remedied. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Communication.
FAQ: Recall 22V190000
Your rights, the repair process, and what each field on this page means.
What is recall 22V190000?
NHTSA recall 22V190000 was issued by Mercedes-benz Usa, Llc on March 25, 2022. It addresses: Software error may deactivate control panel. The recall affects approximately 8 vehicles, with the defect involving the Communication component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 22V190000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.