Mercedes-benz Usa, Llc | 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel | NHTSA Recall #22V189000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 22V189000 by Mercedes-benz Usa, Llc. Affecting 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel Includes 8,396 affected units, Steering Wheel Hands-Off Detection Software Error, component: STEERING, and more from the Department of Transportation.
Vehicle Make / Model
2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. owner notification letters were mailed may 6, 2022. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2022040010.