Mercedes-benz Usa, Llc | NHTSA Recall #21V931000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 21V931000 by Mercedes-benz Usa, Llc. Affecting 2021 s580, 2022 eqs450, eqs580, and s500 vehicles with an active and connected mercedes me connect account Includes 227 affected units, Infotainment System May Cause Driver Distraction, component: ELECTRICAL SYSTEM, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2021 s580, 2022 eqs450, eqs580, and s500 vehicles with an active and connected mercedes me connect account
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 s580, 2022 eqs450, eqs580, and s500 vehicles with an active and connected mercedes me connect account. the mbux infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Corrective Action
Mbusa has updated their computer server to correct the issue for most vehicles, free of charge. for vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. owner notification letters were mailed january 25, 2022. owners may contact mbusa customer service at 1-800-367-6372.