Nissan North America, Inc. | NHTSA Recall #21V774000

Vehicle safety recall details from the Department of Transportation.

Description

Detailed recall information for NHTSA ID 21V774000 by Nissan North America, Inc.. Affecting 2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles Includes 7,634 affected units, HPCM Software May Cause Loss of Drive Power, component: ENGINE AND ENGINE COOLING, and more from the Department of Transportation.

Vehicle Make / Model

makesAndModels

2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles

Defect Summary

Nissan north america, inc. (nissan) is recalling certain 2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles. the hybrid powertrain control module (hpcm) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Corrective Action

Dealers will reprogram the hpcm software, free of charge. owner notification letters were mailed march 31, 2022. owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200. nissan's numbers for this recall are r21b4 and r21b5.

Recall Overview

NHTSA ID: 21V774000
Report Received Date: 2021-10-04T00:00:00
Subject: Hpcm software may cause loss of drive power
Component: Engine And Engine Cooling
Potentially Affected Units: 7,634

Details

MFR Campaign Number: R21B4, R21B5
Recall Type: Vehicle
Defect Summary: Nissan north america, inc. (nissan) is recalling certain 2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles. the hybrid powertrain control module (hpcm) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence Summary: A loss of drive power increases the risk of a crash.
Corrective Action: Dealers will reprogram the hpcm software, free of charge. owner notification letters were mailed march 31, 2022. owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200. nissan's numbers for this recall are r21b4 and r21b5.

Safety Information

Fire Risk When Parked: No
Do Not Drive: No
Completion Rate: 66.65

Metadata

SID: row-fbt4_jtvi.zrbp
NHTSA ID: 21V774000
Position: N/A
Created At: 1742808662
Created Meta: N/A
Updated At: 1742808662
Updated Meta: N/A
Meta: { }
Recall Link: