Mercedes-benz Usa, Llc | NHTSA Recall #21V058000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 21V058000 by Mercedes-benz Usa, Llc. Affecting 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles Includes 1,292,258 affected units, Inaccurate Vehicle Location for Emergency Services, component: COMMUNICATION, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. please refer to the part 573 report for specific vehicle model details. the software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. the recall began march 12, 2021. owners may contact mbusa customer service at 1-877-762-8267. mbusa's number for this recall is 2021020025.