Mercedes-benz Usa, Llc | NHTSA Recall #21V00J000

Vehicle safety recall details from the Department of Transportation.

Description

Detailed recall information for NHTSA ID 21V00J000 by Mercedes-benz Usa, Llc. Affecting 2022 eqs450, s500, and s580 vehicles Includes 1,239 affected units, Disabled Emergency Call System, component: COMMUNICATION, and more from the Department of Transportation.

Vehicle Make / Model

makesAndModels

2022 eqs450, s500, and s580 vehicles

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2022 eqs450, s500, and s580 vehicles. the communication module software may restrict or disable the emergency call system (ecall).

Corrective Action

The communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. owner notification letters were mailed february 23, 2022. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2022010006.

Recall Overview

NHTSA ID: 21V00J000
Manufacturer: Mercedes-benz Usa, Llc
Report Received Date: 2021-12-27T00:00:00
Subject: Disabled emergency call system
Component: Communication
Potentially Affected Units: 1,239

Details

MFR Campaign Number: 2022010006
Recall Type: Vehicle
Defect Summary: Mercedes-benz usa, llc (mbusa) is recalling certain 2022 eqs450, s500, and s580 vehicles. the communication module software may restrict or disable the emergency call system (ecall).
Consequence Summary: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action: The communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. owner notification letters were mailed february 23, 2022. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2022010006.

Safety Information

Fire Risk When Parked: No
Do Not Drive: No
Completion Rate: 92.09

Metadata

SID: row-g2t3_p477.3rvi
NHTSA ID: 21V00J000
Position: N/A
Created At: 1742808662
Created Meta: N/A
Updated At: 1742808662
Updated Meta: N/A
Meta: { }
Recall Link: