Safety Recall NHTSA · 20V724000 Reported November 20, 2020

Front seat belt webbing may tear in a crash

Q: What is recall 20V724000?

NHTSA recall 20V724000 was issued by Volkswagen Group Of America, Inc. on November 20, 2020. It addresses: Front seat belt webbing may tear in a crash. The recall affects approximately 10,835 vehicles , with the defect involving the Seat Belts component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Volkswagen Group Of America, Inc. · Seat Belts · 10,835 vehicles potentially affected

NHTSA ID

20V724000

Manufacturer Campaign

69BH

Manufacturer

Volkswagen Group Of America, Inc.

Component

Seat Belts

Vehicles Affected

10,835

Recall Type

Vehicle

Report Received

November 20, 2020

Completion Rate

88.54

Defect Summary

Volkswagen group of america, inc. (volkswagen) is recalling certain 2018 tiguan lwb vehicles. in the event of a crash, one or both of the front seat belt's webbing may tear.

Safety Consequence

A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. the recall began april 13, 2021. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 69bh.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 20V724000 or campaign 69BH.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

Similar Recalls

Other recalls from Volkswagen Group Of America, Inc. or involving Seat Belts.

Recall 26V297000

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Seat belt warning system malfunction/fmvss 208

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Recall 26V278000

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Recall 26V266000

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Seat Belts · 7,425 affected · Apr 24, 2026

Recall 26V258000

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Fuel System, Gasoline · 38,710 affected · Apr 22, 2026

Recall 26V251000

Daimler Trucks North America, Llc

Driver seat belt anchor improperly installed/fmvss 210

Seat Belts · 26 affected · Apr 20, 2026

FAQ: Recall 20V724000

Your rights, the repair process, and what each field on this page means.

What is recall 20V724000?

NHTSA recall 20V724000 was issued by Volkswagen Group Of America, Inc. on November 20, 2020. It addresses: Front seat belt webbing may tear in a crash. The recall affects approximately 10,835 vehicles, with the defect involving the Seat Belts component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 20V724000 or the manufacturer campaign number 69BH. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.