Ford Motor Company | NHTSA Recall #20V331000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 20V331000 by Ford Motor Company. Affecting 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles Includes 2,147,323 affected units, Doors May Open While Driving, component: LATCHES/LOCKS/LINKAGES, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles
Defect Summary
Ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Corrective Action
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. owner notification letters were mailed on july 27, 2020. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20s30.